Privacy Policy
Effective Date:
Last Updated:
January 1, 2025
February 17, 2025
1. Scope of This Privacy Policy
Welcome to zapROI ("Company", "we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with us, including when you visit our website https://www.zaproi.com (the “Website”), engage with our services, or otherwise communicate with us.
By using our Website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website or services.
This Privacy Policy applies to:
Visitors of our Website
Clients and prospective clients
Business partners and vendors
Any other individuals who interact with us
If you have any questions or concerns about this Privacy Policy or your personal data, you can contact us at:
zapROI
Phone: +1 (424) 272-1575
Email: info@zapROI.com
2. Data We Collect & How We Use It
2.1 Information You Provide to Us
We collect personal data that you voluntarily provide when you:
Contact us via email, phone, or web forms
Sign up for our newsletter or other marketing materials
Request a consultation or services
Participate in a survey or provide feedback
Examples of data we collect:
Name
Email address
Phone number
Company name
Any other information you choose to provide in communication with us
How We Use This Data:
To respond to inquiries and provide customer support
To send you important updates and service-related communications
To improve our offerings and personalize your experience
To send marketing and promotional materials (if you have opted in)
2.2 Information We Collect Automatically
When you visit our Website, we may automatically collect information through cookies and other tracking technologies.
Examples of automatically collected data:
IP address
Browser type and version
Pages visited and time spent on our Website
Referring website (if applicable)
Device information
How We Use This Data:
To analyze Website traffic and improve user experience
To enhance security and prevent fraudulent activity
To tailor our marketing efforts and Website content
2.3 Information from Third Parties
We may receive data about you from business partners, marketing platforms, or publicly available sources.
Examples of third-party data sources:
LinkedIn or other professional networks
Industry databases
Referrals from existing clients
How We Use This Data:
To enhance our business relationships
To identify potential clients who may benefit from our services
To verify business information for partnerships
3. Data Retention & Security Practices
3.1 Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The general retention periods are as follows:
Contact inquiries & client communication: Retained for up to 3 years after last interaction.
Marketing & newsletter subscriptions: Retained until you unsubscribe or request deletion.
Website analytics data: Retained for 2 years for performance and security monitoring.
Business records (contracts, invoices, etc.): Retained as required for legal, tax, and regulatory purposes.
If you request deletion of your personal data, we will take reasonable steps to remove it from our active records, unless retention is required by law.
3.2 Security Measures
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. These measures include:
Secure servers and encryption protocols for data storage and transfer.
Access controls to limit data access to authorized personnel only.
Regular monitoring of our systems for vulnerabilities and security threats.
Compliance with industry-standard security best practices.
While we take reasonable precautions, no method of transmission over the Internet or electronic storage is 100% secure. If you believe your personal data has been compromised, please contact us immediately.
4. Data Sharing & Third-Party Disclosure
4.1 No Selling or Renting of Personal Data
zapROI does not sell, trade, or rent personal data to third parties under any circumstances.
4.2 Service Providers & Business Partners
We may share personal data with trusted third-party service providers who help us operate and improve our services, including:
Website Hosting & Form Submissions: Wix
Automation & Workflow Processing: Zapier, AirTable
AI & Data Processing Services: OpenAI API (ChatGPT & Whisper), MacWhisper
Video Conferencing & Communication: Zoom
Customer Communication: Text messaging, email (Google Workspace), and other direct interactions
These providers process data strictly on our behalf and are contractually required to follow security and privacy standards.
4.3 Legal & Compliance Obligations
We may disclose personal data if required by law, including:
Compliance with legal obligations, subpoenas, or regulatory requests.
Enforcing our terms and protecting zapROI’s rights, users, or public safety.
Preventing fraud, security threats, or technical issues.
4.4 Business Transfers
If zapROI undergoes a business transaction (e.g., merger, acquisition, or asset sale), personal data may be transferred as part of that process. If so, users will be notified of any material changes.
4.5 Aggregated or De-Identified Data
We may use aggregated or anonymized data for internal research, analytics, or marketing insights. This data **cannot** be used to identify any individual.
5. User Rights & Choices
Depending on your location, you may have rights regarding your personal data, including:
5.1 Right to Access & Portability
You can request a copy of the personal data we hold about you and, where applicable, request it in a structured, machine-readable format.
5.2 Right to Correction
If any of your personal data is inaccurate or incomplete, you can request corrections.
5.3 Right to Deletion ("Right to Be Forgotten")
You can request that we delete your personal data, subject to legal or operational retention requirements.
5.4 Right to Object or Restrict Processing
You may object to how we use your data or request that we limit its use in certain cases.
5.5 Right to Withdraw Consent
If we rely on consent for processing, you may withdraw it at any time.
5.6 Opting Out of Marketing
If you receive marketing communications from us, you can unsubscribe at any time using the link in the email or by contacting us directly.
5.7 How to Exercise Your Rights
To make a request regarding your personal data, contact us at:
zapROI
Email: info@zaproi.com
Phone: +1 (424) 272-1575
For security reasons, we may need to verify your identity before processing certain privacy requests. We aim to respond within a reasonable timeframe, as required by applicable laws.
If you are located in California or the European Economic Area (EEA), you may have additional rights under the CCPA (California Consumer Privacy Act) or GDPR (General Data Protection Regulation), respectively.
6. Cookies & Tracking Technologies
6.1 How We Use Cookies
We use cookies and similar tracking technologies to enhance your experience, analyze website traffic, and improve our services. These technologies may include:
Essential Cookies: Necessary for website functionality (e.g., security, login sessions).
Analytics Cookies: Help us understand user behavior (e.g., Google Analytics).
Marketing Pixels: Used for targeted advertising and performance tracking (e.g., Facebook Pixel, if implemented).
6.2 Managing Your Preferences
Most web browsers allow you to manage cookies by adjusting your settings. You can:
Disable cookies through browser settings.
Use private browsing modes to limit tracking.
Install browser extensions to block tracking scripts.
We do not currently offer an in-platform opt-out for nonessential cookies, but users can control tracking through their own browser settings.
7. Policy Updates & Contact Information
7.1 Changes to This Privacy Policy
This Privacy Policy may change from time to time as we update our business practices, legal requirements, or technologies. We encourage users to review this page periodically for any updates.
If we make significant changes that materially impact how we collect or use personal data, we may notify users via email or a notice on our website.
The effective date at the top of this policy indicates the most recent update.
7.2 Contact Information
If you have any questions about this Privacy Policy or how zapROI handles your personal data, you can contact us at:
zapROI
📧 Email: info@zaproi.com
📞 Phone: +1 (424) 272-1575
🌐 Website: https://www.zaproi.com
We aim to respond to inquiries within a reasonable timeframe.